Knowing the costs of setting up an office instant messenger are obvious. You can simply request a price quote, and soon pricing data will be on your spreadsheets. Just remember that before any decisions are made value should be determined not just cost. A LAN chat app has a lot of benefits to the organizations that use them. These benefits add to the value of the tool. Today we are going to take a look at how a business instant messenger can add value to your customer service process every step of the way. The cost, however, is not always the same as value. How do you measure the value…
